@charset "utf-8";
/* ================================================================
   Support Project ??Header / Footer Styles
   Copied/adapted from refer-header (main.css) for the Header and
   Footer components only. All other page areas use ui-kit.css.
   ================================================================ */


.default-text{
    padding-bottom: var(--space-inset-xl) ;
    color: var(--color-text-muted);
}
.break-all{
    word-break: break-all;
}


/* ---------------------------------------------------------------
   Header menu (support-header-menu)
   Custom header; not based on ui-kit navbar component.
---------------------------------------------------------------- */
.support-header-menu {
    position: relative;
    z-index: 1000;
    background: var(--bg-surface);
    border-bottom: 1px solid var(--color-border);
    height: 60px;
}

.support-header-menu__inner {
    display: flex;
    align-items: center;
    height: 100%;
    max-width: 1600px;
    margin: 0 auto;
    gap: 10px;
}

/* Brand */
.support-header-menu__brand {
    display: flex;
    align-items: center;
    gap: var(--space-inline-sm);
    flex-shrink: 0;
    text-decoration: none;
}

.support-header-menu__logo-link {
    display: flex;
    align-items: center;
    text-decoration: none;
}

.support-header-menu__logo {
    height: 25px;
    display: block;
}

.support-header-menu__sitename {
    display: flex;
    gap: 8px;
    font-size: 20px;
    font-weight: var(--font-weight-bold);
    color: var(--color-brand-blue-900);
    white-space: nowrap;
    padding-left: 15px;
    margin-left: 5px;
    border-left: 2px solid var(--color-grey-300);
}

/* Nav links */
.support-header-menu__nav {
    flex: 1;
    display: flex;
    justify-content: flex-end;
    min-width: 0;
}

.support-header-menu__list {
    list-style: none;
    margin: 0;
    padding: 0;
    display: flex;
    align-items: stretch;
    height: 60px;
}

.support-header-menu__item {
    display: flex;
    align-items: stretch;
}

.support-header-menu__link {
    display: flex;
    align-items: center;
    padding: 0 var(--space-inset-xs);
    font-size: var(--font-size-base);
    font-weight: var(--font-weight-medium);
    color: var(--color-brand-blue-900);
    text-decoration: none;
    border-bottom: 4px solid transparent;
    transition: border-color 0.2s, color 0.2s;
    white-space: nowrap;
}

.support-header-menu__item.active .support-header-menu__link,
.support-header-menu__link:hover {
    border-bottom-color: var(--color-brand-blue-900);
    text-decoration: none;
    color: var(--color-brand-blue-900);
}

/* Right controls */
.support-header-menu__controls {
    display: flex;
    align-items: center;
    gap: var(--space-inline-sm);
    margin-left: auto;
    flex-shrink: 0;
}

.support-header-menu__hamburger {
    display: none;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    padding: 0;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-element);
    background: var(--bg-surface);
    cursor: pointer;
    flex-shrink: 0;
}

.support-header-menu__hamburger-icon {
    display: flex;
    flex-direction: column;
    justify-content: center;
    gap: 4px;
    width: 18px;
}

.support-header-menu__hamburger-icon span {
    display: block;
    width: 100%;
    height: 2px;
    border-radius: 999px;
    background: var(--color-brand-blue-900);
    transition: transform 0.2s ease, opacity 0.2s ease;
}

.support-header-menu.is-nav-open .support-header-menu__hamburger-icon span:nth-child(1) {
    transform: translateY(6px) rotate(45deg);
}

.support-header-menu.is-nav-open .support-header-menu__hamburger-icon span:nth-child(2) {
    opacity: 0;
}

.support-header-menu.is-nav-open .support-header-menu__hamburger-icon span:nth-child(3) {
    transform: translateY(-6px) rotate(-45deg);
}

.support-header-menu__mobile-panel {
    display: none;
}

.support-header-menu__mobile-list {
    list-style: none;
    margin: 0;
    padding: 0;
}

.support-header-menu__mobile-item {
    border-top: 1px solid var(--color-border);
}

.support-header-menu__mobile-link {
    display: block;
    padding: 14px 0;
    color: var(--color-brand-blue-900);
    font-size: 16px;
    font-weight: var(--font-weight-medium);
    text-decoration: none;
}

.support-header-menu__mobile-item.active .support-header-menu__mobile-link {
    color: var(--color-brand-blue-900);
    font-weight: var(--font-weight-bold);
}

.support-header-menu__divider {
    width: 1px;
    height: var(--space-inset-md);
    background-color: var(--color-grey-300);
}

/* Ask AI button (primary style) */
.support-header-menu__ask-ai {
    padding: var(--space-inset-2xs) var(--space-inset-xs);
    margin:0 5px ;

}

/* ---------------------------------------------------------------
   Ask AI floating panel (absolute overlay opened from header)
---------------------------------------------------------------- */
.support-ask-ai {
    position: absolute;
    /* top is set inline by JS; right reads the JS-computed button offset via a custom
       property so the <1024px override below can replace it without fighting inline styles */
    right: var(--ask-ai-right, 0);
    left: auto;
    z-index: 1200;
}

.support-ask-ai[hidden] {
    display: none;
}

.support-ask-ai__dialog {
    position: relative;
    width: min(650px, calc(100vw - var(--space-inset-xl)));
    border-radius: var(--radius-component);
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.12);
}

/* <1024px: full-width panel instead of right-aligned to the Ask AI button —
   at narrow widths, anchoring to the button's right edge pushed the panel's
   left edge off-screen and clipped it. */
@media (max-width: 1024px) {
    .support-ask-ai {
        left: var(--space-inset-xl);
        right: var(--space-inset-xl);
    }

    .support-ask-ai__dialog {
        width: 100%;
    }
}

.support-ask-ai__close {
    position: absolute;
    top: var(--space-inset-xs);
    right: var(--space-inset-xs);
    font-size: 16px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 28px;
    padding: 0;
    border: none;
    background: none;
    cursor: pointer;
    border-radius: var(--radius-element);
    color: var(--color-text-primary);
    transition: background 0.2s, color 0.2s;
}




/* Dropdown wrap (user / language) */
.support-header-menu__dropdown-wrap {
    position: relative;
}

.support-header-menu__btn {
    background: none;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: var(--space-inline-xs);
    font-size: var(--font-size-base);
    color: var(--color-brand-blue-900);
    padding: var(--space-inset-2xs) var(--space-inset-2xs);
    border-radius: var(--radius-element);
    white-space: nowrap;
    transition: background 0.2s;
}

.support-header-menu__chevron {
    font-size: 12px;
    transition: transform 0.2s;
}

.support-header-menu__btn[aria-expanded="true"] .support-header-menu__chevron {
    transform: rotate(180deg);
}

/* Dropdown panel */
.support-header-menu__dropdown {
    display: none;
    position: absolute;
    top: calc(100% + 16px);
    right: 0;
    z-index: 600;
    list-style: none;
    margin: 0;
    padding: var(--space-inset-2xs) 0;
    background: var(--bg-surface);
    border: 1px solid var(--color-border);
    border-radius: var(--radius-element);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.12);
    min-width: 160px;
}

.support-header-menu__dropdown-wrap.is-open .support-header-menu__dropdown {
    display: flex;
    gap: 5px;
    flex-direction: column;
}

.support-header-menu__dropdown-item {
    display: flex;
    align-items: center;
    gap: var(--space-inline-xs);
    padding: var(--space-inset-2xs) var(--space-inset-xs);
    font-size: var(--font-size-base);
    color: var(--color-brand-blue-900);
    text-decoration: none;
    white-space: nowrap;
    transition: background 0.15s;
}

.support-header-menu__dropdown-item[type="button"],
.support-header-menu__dropdown-item--signout {
    width: 100%;
    border: none;
    background: transparent;
    text-align: left;
    cursor: pointer;
    font: inherit;
}

.support-header-menu__dropdown-item:hover {
    color: var(--color-brand-blue-900);
}

.support-header-menu__dropdown-item--active {
    color: var(--color-brand-blue-600);
    font-weight: var(--font-weight-bold);
}

.support-header-menu__dropdown-item--signout {
    border-top: 1px solid var(--color-border);
    margin-top: var(--space-stack-2xs);
    padding-top: var(--space-inset-xs);
}

/* Locale selector panel overrides.
   This stylesheet loads after app/globals.css, so locale-only typography and
   spacing must be declared here to avoid being reset by the generic dropdown
   rules above. */
.support-header-menu__dropdown--locale {
    padding: 28px 0 26px;
}

.support-header-menu__dropdown-wrap.is-open .support-header-menu__dropdown--locale {
    gap: 0;
}

.support-header-menu__dropdown--locale .support-header-menu__locale-groups {
    gap: 20px;
}

.support-header-menu__dropdown--locale .support-header-menu__locale-group-title {
    margin: 0 0 6px;
    font-size: 14px;
    font-weight: 600;
    line-height: 1.2;
    color: #4f5965;
}

.support-header-menu__dropdown--locale .support-header-menu__locale-list {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(118px, 118px));
    justify-content: start;
    column-gap: 24px;
    row-gap: 8px;
}

.support-header-menu__dropdown--locale .support-header-menu__locale-list-item {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    width: 118px;
    min-height: 20px;
}

.support-header-menu__dropdown--locale .support-header-menu__locale-list-item::before {
    width: 4px;
    height: 4px;
    border-radius: 50%;
    background: #7a7f86;
    flex: 0 0 auto;
    content: "";
}

.support-header-menu__dropdown--locale .support-header-menu__dropdown-item,
.support-header-menu__dropdown--locale .support-header-menu__dropdown-item--active {
    display: inline-flex;
    align-items: center;
    width: auto;
    min-height: 20px;
    padding: 0;
    font-size: 12px;
    font-weight: 400;
    line-height: 1.2;
    color: #11497c;
    background: transparent;
    text-decoration: none;
}

.support-header-menu__dropdown--locale .support-header-menu__dropdown-item:hover,
.support-header-menu__dropdown--locale .support-header-menu__dropdown-item:focus-visible {
    color: #0b3d6f;
    text-decoration: underline;
    text-underline-offset: 3px;
}

.support-header-menu__dropdown--locale .support-header-menu__dropdown-item--active {
    color: #0b4f86;
    text-decoration: none;
}

/* ---------------------------------------------------------------
   Header ??Responsive
---------------------------------------------------------------- */
@media (max-width: 1600px) {
    .support-header-menu {
        padding-left: var(--space-inset-xl);
        padding-right: var(--space-inset-xl);
    }
}

@media (max-width: 1360px) {
    .support-header-menu__inner {
        gap: 8px;
    }

    .support-header-menu__link {
        padding: 0 10px;
        font-size: 15px;
    }

    .support-header-menu__controls {
        gap: 10px;
        min-width: 0;
    }

    .support-header-menu__brand {
        min-width: 0;
    }

    .support-header-menu__sitename {
        min-width: 0;
        max-width: 250px;
        padding-left: 12px;
        margin-left: 2px;
        font-size: 18px;
    }
}

@media (max-width: 1180px) {
    .support-header-menu {
        height: auto;
        padding-top: 10px;
        padding-bottom: 10px;
    }

    .support-header-menu__inner {
        height: auto;
        min-height: 40px;
        flex-wrap: wrap;
        row-gap: 8px;
    }

    .support-header-menu__nav {
        order: 3;
        flex: 0 0 100%;
        justify-content: flex-start;
    }

    .support-header-menu__list {
        height: auto;
        flex-wrap: wrap;
        gap: 0 18px;
    }

    .support-header-menu__link {
        padding: 6px 0;
        font-size: 15px;
    }

    .support-header-menu__controls {
        gap: 10px;
    }

    .support-header-menu__dropdown--locale {
        padding: 21px 0 17px;
    }

    .support-header-menu__dropdown--locale .support-header-menu__locale-groups {
        gap: 18px;
    }

    .support-header-menu__dropdown--locale .support-header-menu__locale-list {
        grid-template-columns: repeat(auto-fill, minmax(112px, 112px));
        column-gap: 18px;
        row-gap: 8px;
    }
}

@media (max-width: 1024px) {
    .support-header-menu {
        height: 60px;
        padding-top: 0;
        padding-bottom: 0;
    }

    .support-header-menu__inner {
        min-height: 60px;
        flex-wrap: nowrap;
        row-gap: 0;
    }

    .support-header-menu__nav {
        display: none;
    }

    .support-header-menu__hamburger {
        display: inline-flex;
    }

    .support-header-menu__controls {
        gap: 8px;
    }

    .support-header-menu__divider {
        display: none;
    }

    .support-header-menu__btn span,
    .support-header-menu__chevron {
        display: none;
    }

    .support-header-menu__dropdown--locale {
        padding: 17px 0 13px;
    }

    .support-header-menu__dropdown--locale .support-header-menu__locale-group-title {
        margin-bottom: 5px;
        font-size: 14px;
    }

    .support-header-menu__dropdown--locale .support-header-menu__locale-list {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        column-gap: 12px;
        row-gap: 8px;
    }

    .support-header-menu__dropdown--locale .support-header-menu__locale-list-item {
        width: auto;
    }

    .support-header-menu__dropdown--locale .support-header-menu__dropdown-item,
    .support-header-menu__dropdown--locale .support-header-menu__dropdown-item--active {
        font-size: 12px;
    }

    .support-header-menu__sitename {
        max-width: 250px;
        overflow: hidden;
        text-overflow: ellipsis;
        font-size: 18px;
    }

    .support-header-menu__mobile-panel.is-open {
        display: block;
        position: absolute;
        top: calc(100% + 1px);
        left: 0;
        right: 0;
        z-index: 1005;
        padding: 0 var(--space-inset-xl) var(--space-inset-md);
        background: var(--bg-surface);
        border-bottom: 1px solid var(--color-border);
        box-shadow: 0 12px 28px rgba(0, 0, 0, 0.12);
    }

    .support-header-menu__mobile-list {
        padding-top: 4px;
    }
}

@media (max-width: 768px) {
    .support-header-menu {
        padding-left: var(--space-inset-md);
        padding-right: var(--space-inset-md);
    }

    .support-header-menu__sitename {
        font-size: 16px;
        max-width: 180px;
    }

    .support-header-menu__btn span {
        display: none;
    }

    .support-header-menu__mobile-panel.is-open {
        padding-left: var(--space-inset-md);
        padding-right: var(--space-inset-md);
    }
}

@media (max-width: 580px) {
    .support-header-menu__brand {
        min-width: 0;
    }

    .support-header-menu__sitename {
        max-width: 120px;
        overflow: hidden;
        text-overflow: ellipsis;
    }

    .support-header-menu__controls {
        gap: 6px;
    }
}

@media (max-width: 380px) {
    .support-header-menu__inner {
        gap: 5px;
    }

    .support-header-menu__sitename {
        padding-left: 5px;
        margin-left: 0;
    }

    .support-header-menu__controls {
        gap: 5px;
    }
}

/* ---------------------------------------------------------------
   Footer (advan-footer)
---------------------------------------------------------------- */
#advan-footer {
    border-top: 1px solid var(--color-border);
    background-color: var(--bg-surface);
}

.footer__inner {
    max-width: 1600px;
    margin: 0 auto;
    padding-bottom: var(--space-inset-md);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: var(--space-inline-xl);
    flex-wrap: wrap;
}

.footer__copyright {
    margin: 0;
}

.footer__links {
    list-style: none;
    margin: 0;
    padding: 0;
    display: flex;
    flex-wrap: wrap;
    align-items: center;
}

.footer__links li::after {
    content: "|";
    margin:0 var(--space-inline-lg);
    color: var(--color-grey-400);
    width: 1px;
}

.footer__links li:last-child::after {
    content: "";
    display: none;
}



@media (max-width: 768px) {
    .footer__inner {
        padding-left: var(--space-inset-md);
        padding-right: var(--space-inset-md);
        gap: var(--space-inline-lg);
    }
}



/* ==========================================================
   Support ticket 手機版聊天接管（僅 my-tickets-detail.html）
   只在 <580px 生效；所有選擇器都掛 .support-chat-mb，
   不影響其他使用 ui-chat 的頁面，桌機也完全不受影響。
   ========================================================== */

/* 頂部列預設隱藏（.support-chat-mb__bar 僅此頁使用） */
.support-chat-mb__bar { display: none; }

@media (max-width: 580px) {

  /* 全螢幕接管：fixed 蓋住站台 header / footer，不需修改它們
     註：.ui-flow-md 已改成 gap（非 margin-top），fixed 元素本來就不參與 flex gap，
     不再需要額外歸零任何間距 */
  .support-chat-mb {
    position: fixed;
    top: 0;
    right: 0;
    bottom: 0;
    left: 0;
    z-index: var(--z-index-overlay);
    display: flex;
    flex-direction: column;
    background: var(--bg-surface);
  }

  /* ---- 頂部列：返回 + 標題(截斷) + 狀態 + 展開 ---- */
  .support-chat-mb__bar {
    display: flex;
    align-items: center;
    gap: var(--space-inline-sm);
    flex-shrink: 0;
    padding: var(--space-inset-2xs) var(--space-inset-md);
    background: var(--bg-surface);
    border-bottom: 1px solid var(--color-border);
  }
  .support-chat-mb__bar-btn {
    flex-shrink: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    padding: 0;
    font-size: 18px;
    color: var(--color-brand-blue-900);
    background: transparent;
    border: none;
    border-radius: var(--radius-pill);
    cursor: pointer;
    text-decoration: none;
  }
  .support-chat-mb__bar-info {
    display: flex;
    flex-direction: column;
    flex: 1;
    min-width: 0;                 /* 允許標題 ellipsis */
    line-height: 1.3;
  }
  .support-chat-mb__bar-title {
    font-weight: var(--font-weight-bold);
    color: var(--color-brand-blue-900);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
  }
  .support-chat-mb__bar-meta {
    display: flex;
    align-items: center;
    gap: var(--space-inline-sm);
    font-size: calc(var(--font-size-base) - 2px);
    color: var(--color-text-muted);
  }

  /* ---- 對話卡去殼、填滿剩餘高度 ---- */
  .support-chat-mb .ui-chat {
    flex: 1;
    min-height: 0;
    padding: var(--space-inset-md);
    gap: var(--space-stack-md);
    background: transparent;
    border-radius: 0;
  }
  .support-chat-mb .ui-chat__thread--scroll {
    flex: 1;
    min-height: 0;
    max-height: none;
  }

  /* ---- 回覆區固定於底部（泡泡 / 附件 / 輸入框外觀一律維持 PC 版）---- */
  .support-chat-mb .ui-chat__reply {
    flex-shrink: 0;
  }
}

/* ==========================================================
   針對 Knowledge Base 手機版排序（僅 knowledge.html 的 Downloads 分頁）
   ========================================================== */

@media (max-width: 1024px) {

  /* 讓 ui-split__secondary 這層箱子消失，兩個子元素被拉成跟 primary 平行層，才能用 order 排序 */
  .support-knowledge .ui-split__secondary{
    display: contents;
  }

  .support-knowledge .ui-split__primary {
    order: 2;
  }

  .support-knowledge .ui-option-list {
    order: 1;
  }

  .support-knowledge .bg-brand-glow-br--lg {
    order: 3;
  }

  /* 註：.ui-flow-lg 已改成 flex + gap（非 margin-top），.ui-split__secondary
     一旦 display:contents 拆箱就不再是 flex 容器，gap 自然不會生效，
     不會再跟 .ui-split 本身的 gap 疊加雙倍間距，不需額外歸零 */
}